Shipping
Free shipping is available on qualifying orders to the United States, United Kingdom, Canada, Australia, and select countries worldwide.
Shipping Information
The time frame of order delivery is divided into two parts:
| Stage | Time |
|---|---|
| Processing Time | 1–3 business days |
| Shipping Time | 2–4 weeks (excluding weekends and holidays) |
For rural locations, please allow additional time. Shipping rates are subject to change.
Note: In rare cases, if the local warehouse is out of stock, orders will be fulfilled from overseas warehouses.
Shipping Rates by Country
| Country / Region | Free Shipping Threshold | Shipping Time |
|---|---|---|
| United States | Free on qualifying orders | 2–4 weeks |
| United Kingdom | Free on qualifying orders | 2–4 weeks |
| Canada | Free on qualifying orders | 2–4 weeks |
| Australia | Free on qualifying orders | 2–4 weeks |
| Europe (FR, DE, IT, ES, NL, BE) | Free on qualifying orders | 2–4 weeks |
| Saudi Arabia | Free on qualifying orders | 2–4 weeks |
| Rest of World | Contact us before ordering | Varies |
Important Notes
- Please ensure your shipping address is correct at checkout — we cannot redirect parcels once dispatched.
- Express shipping is not available for P.O. Boxes or APO/FPO addresses.
- Processing time does not count toward shipping time estimates.
- Delivery may take longer due to customs clearance, invalid addresses, or other causes outside our control.
Track Your Order
Once your order ships, you will receive a confirmation email with your tracking number. You can use this to monitor your delivery at any time.
Orders that have already shipped cannot be cancelled.
Need Help?
Our team is here for you. Reach us at info@velluris.com — we typically respond within 12 hours.